Between the Pandemic, Labor Shortage, and high Employee Turnover, store managers are mentally and physically exhausted. If there was ever a time when the DM Store Visit needed to be focused on coaching their store managers how to effectively navigate through these challenging times, now is that time!
The DM Bootcamp is new and is the only program of its kind in the convenience industry. Launched in December 2021,this executive education program teaches Retail District Managers how to become highly-effective coaches in the development of their store managers, which in turn results in greater store profitability and efficiencies. The Bootcamp includes strategies, tactics, and tools that will give DM’s the knowledge, confidence and means to more effectively manage their time and store visits, enabling them to perform and produce at a higher level.
1) Direct, 2) Performance, 3) Developmental, 4) Quick-Hit
1) Sunday Weekly Planning Dashboard, 2) Store Visit Planner, 3) Post-Store Visit Assessment, 4) Performance Coaching Model Planner, 5) 90-day New Hire Retention Process
1) CSR Retention Planning Dashboard, 2) Sunday Weekly Planning Dashboard, 3) Organized Performance System, 4) CSR Transferrable Skills, 5) CSR Performance Counseling Worksheet.
Reserve your company’s seats today. Class size is limited to only 75-DM’s on a first-come-first served basis.
Only one Bootcamps will be offered in 2022: December7. Don’t be the company that misses out to your competition. Register now!
$875 Tuition has been significantly reduced to take into consideration DM travel expense.
Terry McKenna is an internationally acclaimed speaker, author, executive coach, and consultant on the topics of leadership development, human capital optimization and organizational design: people and systems. Terry has been featured in The Wall Street Journal, and the Harvard Business School corporate training video, Benchmarking Outside the Box.
Terry is owner and founder of Employee Performance Strategies, LLC (EPS). EPS helps small to midsized organizations design their systems and people processes for greater organizational performance.
Terry facilitates thirteen Study Groups (Board of Advisors concept) consisting of 143 small to large convenience-petroleum companies. Terry is the author of four books: What Great Leaders Do, How to Become a High-Performance Organization, Customer Service – The Ultimate Differentiator, and, Hire the Best C-Store Employees. Terry is the author of Terry’s Blog with over 2,600 posts (www.terrymckenna.typepad.com).
Before launching EPS, Terry worked for ExxonMobil for seventeen years, where he led the development and implementation of a national branding-customer service strategy. In addition, Terry led the achievement of ISO-9002 certification for customer service for convenience stores for ExxonMobil’s Singapore affiliate.